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To check your identity and see your $ balance, make sure your personal information is correct. Only people who are 18 years old or older and legally allowed to be in Canada can take part.
Use private identification and unique credentials. Users are not allowed to have more than one profile; if they do, they may lose access and money.
We only accept payment methods that are in your name. There are minimum and maximum amounts that can be deposited or withdrawn in $. Check the thresholds before doing so. You may need to verify before you can make a withdrawal.
Read the fine print about how to qualify for rewards or free spins. Things like minimum deposits and playthrough requirements can affect your ability to cash out real $.
Tools for setting session limits, loss caps, or self-exclusion are available for responsible play. You may not be able to access certain areas if you go over your limits or make duplicate profiles.
Automated systems and people watching over things find strange behaviour. Using outside help or working with other players is against the rules and will get you kicked out of the game right away.
We follow privacy laws when we handle personal data. There are security measures in place to protect personal information, and requests to access data or close an account are honoured as required by law.
Customer service responds through official channels. If problems aren't solved, they may go to independent arbitration, which is allowed by Canada law.
If the law changes, the terms may be changed, and an email will be sent to the registered email address. Using it again means you agree to the changes.
Are you ready for safe fun? Open your account, put in $, and enjoy safe conditions that are made just for Canadian preferences.
To start your application, please give us your full name, home address in Canada, date of birth, and an active email address. You must be at least 18 years old to make an account. There may be legal requirements that are different in each country. Make sure you meet all of the age and residency requirements set by local laws.
Follow these steps to finish registering:
After signing up, you must confirm your identity to protect your transactions and follow the rules.
For proof:
All documents that are uploaded should be easy to read, not changed, and up to date. Verification usually takes up to 48 hours, but it may take longer if more checks are needed. The support team might email you to ask for more information.
When you finish verifying your account, you will have full access to all of the platform's features, such as withdrawals, managing your balance in $, and making your profile more secure.
Make sure that all of the documents you send in match the information you used to register. This will speed up the verification process.
People from Canadian can contact customer support for help with any part of the process or questions about submitting documents.
If you don't finish verification, you might not be able to use some features, like withdrawing funds or taking part in certain promotions.
Pick the payment method that works best for you to add money to your balance in $. Most methods let you make instant deposits without any extra fees, but you should check with each provider in your area to be sure.
Most of the time, the minimum deposit amount for a transaction is 10 $. Check the limits again before you confirm the transaction to make sure it goes through.
To ask for a payout, go to your account dashboard and make a withdrawal. Only verified payment accounts can get money back.
Most of the time, the minimum amount you can withdraw is 20 $. Depending on the option chosen and any extra reviews, processing times can be anywhere from 24 hours to five business days. Some providers may charge fees for transactions, which are shown before you confirm.
Read the terms for qualifying deposits, wagering multipliers, and expiration before claiming a promotional offer.
Most bonuses need you to put down a minimum amount of money, which is usually between 10 and 20 $. You have to meet the wagering requirements within a certain amount of time, usually between 14 and 30 days. Only certain titles count 100% towards finishing the requirements.
If you ask to withdraw before meeting the wagering requirements, you may lose any bonus money and winnings that are still in your account.
Tip: Make sure your payment method is eligible for bonuses, as some may not be. Customers from Canada may be able to take advantage of special deals. Always check the offer terms to see if they are available in your area.
To get the most out of your experience, make sure to carefully read the playthrough requirements for each bonus. These usually range from 30 to 60 times your bonus amount. The terms of the promotional offer include detailed multipliers and other information.
Only some types of games, like video slots, count 100% towards meeting these requirements. Classic slots and table games like blackjack and roulette may not count at all or only a little.
Some promotions have rules about which games you can play. For example, bonus play may not be available on progressive jackpots or certain table titles, and trying to use these titles may cause you to lose your bonus.
To avoid breaking the rules by accident, always check the current list of restricted titles in the offer.
If you take money out of your bonus funds before all the conditions are met, you will lose any promotional balance and winnings that are still there.
Check your $ balance under "My Account" to make sure you're making progress.
If you have questions about which titles are eligible or how your rollover is going, you can get help right away by contacting customer service.
Checking these requirements on a regular basis helps you avoid unexpected restrictions and keeps you in charge of your account.
Don't ever give your login information or passwords to anyone else. To keep people from doing things they shouldn't on your account, access credentials should stay private.
People who use abusive language, bother other players, or try to ruin games will not be tolerated.
It is against the rules to use automated tools, scripts, or software to change results or get an unfair advantage.
Everyone who plays must follow the rules of the community and treat others with respect.
Use official customer service channels to report any suspicious behaviour or possible collusion.
If you break the rules more than once, you could be suspended or have your account permanently closed. You might also lose any available $.
If you try to give false identification or change the way verification works, you will be committing fraud. Money made from these kinds of activities can be taken away.
For Canadian users, it is still your responsibility to follow local laws, such as declaring your winnings on your taxes.
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